Course Summary:
A workshop suitable for those who have been promoted to a Senior Management position recently or are looking to move up.
Target Audience:
This workshop is aimed at Middle to Senior Managers. This would include, but are not limited to, managers / leaders that have supervisors and/or other managers reporting to them.
Recommended Prerequisites:
Management experience or previously completed some management development.
Course Objectives:
After completing this workshop, the student should be able:
Explain the contribution made by own area of responsibility to the overall organisational strategy
Use the MBTI to understand various personal behavioural preferences
Conduct communication within a business environment (written and oral)
Interpret and manage conflicts within the workplace
Apply efficient time management to the work of a department/division/section
Describe and apply the management functions of an organisation
Key Topics:
Understanding the overall strategy of an organisation
Understanding how the activities of own area of responsibility align with the overall strategy of the organisation
Communicating to the members of own team how its area of responsibility aligns to the overall organisational strategy
Demonstrate an understanding of communication channels in business and everyday life
Conduct written and verbal communication within the business environment
Use communication in a business environment
Describing the main sources of conflict
Describing appropriate techniques to manage conflict
Implementing a strategy to resolve conflict
Identifying time management profiles
Understanding the principles of time management
Drawing up time efficient work plans to carry out department/division/ section work functions
Describing the management activities involved in running a successful business
Explaining the basic activities involved in the management process
Identifying and explaining the main tasks required of managers
Applying the decision making process to make a management decision
Analysing the application of the general management functions in a selected organization
Last modified: 01-Jun-2010
Training
