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Accredited SERVICES SETA Education and Training Provider as per www.serviceseta.org.za
Verhoef  Training

Business Skills :: Assertiveness Skills

"Going the extra mile with ICT"

PO Box 2466, Cape Town 8000, South Africa
tel: 0861-102017 • fax: +27 21 856-0042 • e-mail: training@verhoef.co.za
    

 

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Curriculum Description | Curriculum Roadmap | Curriculum Schedule | Course Enrolment
2 day   *   Basic   *   Lecture and Labs

Course Summary:
This workshop aims to enable delegates to explore some of the skills, which lead o career success and business effectiveness: business image, self-presentation skills, self-confidence and assertive communication. You will be able to use techniques for personal growth and strategies for applying that growth, practically, in the workplace. It will provide you with techniques for making business life easier through applying the knowledge.

Target Audience:
All employees

Recommended Prerequisites:
None

Course Objectives:
After completing this workshop, the student should be able to:

  • Understanding of all the factors, which create a professional image and strategies for achieving such an image
  • To explore the importance of self-confidence in career effectiveness and to take delegates through inductive, practical exercises which improve self-confidence
  • To build a clear understanding of the basics of assertive communication and to practice clear, adult and courteous ways of dealing with both positive and negative business situations.

    Key Topics:

  • How to present yourself Positively and Confidently
  • How confidence impacts on Business Success
  • How confidence Develops
  • Building Self-confidence
  • Six Pillars of Self-esteem
  • Benefits of Assertiveness
  • Legs of Assertiveness
  • Non-Assertiveness and Assertiveness

    Last modified: 05-Jan-2016

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