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Accredited SERVICES SETA Education and Training Provider as per www.serviceseta.org.za
Verhoef  Training

Comments and Complaints

"Going the extra mile with ICT"

PO Box 2466, Cape Town 8000, South Africa
tel: 0861-102017 • fax: +27 21 856-0042 • e-mail: training@verhoef.co.za

 


 
The Comments and Complaints Resolution Process

At Verhoef Training we want our courses to be as beneficial to you and welcome any comment, complaint or suggestion you might have.

All feedback is invaluable to us, as it assists us in enhancing your experience with us.

Should you have any comment, complaint or compliment regarding our courses or service, please advise us via one of the contact methods indicated below. We look forward to hearing from you.

 

What you can expect from Verhoef Training:

  • To have your concern heard
  • To be treated with dignity and respect
  • To have your concern treated with fairness
  • To receive quick and appropriate response
  • To have your concern escalated where necessary
  • To be thanked for raising your concern

 

Mediums for Lodging Comments or Complaints:

Phone  Verhoef Training action line:  0861-102017
 In Writing:  P O Box 2466, Cape Town 8000, South Africa
 On-line:  www.verhoef.co.za
 e-mail:  training@verhoef.co.za

 

"Offering 'assistance to customers' is not good client service; 'going the extra mile' is. By committing to the principles and processes that prioritise client relationships, the Company is making valuable progress on that important journey"
Adv. N Melville

"Going the Extra Mile with ICT"

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